Yes. You can only trade in your old device for a machine of the same tier or higher. Downgrades are not supported.

We review all applications within 24 hours and send rewards via email.
If a return is required, you will receive a $50 coupon upon form submission.
After you ship the device and provide the tracking number, we’ll verify receipt, and the remaining discount will be emailed after confirmation.

Devices with minor wear or that still function normally are generally eligible. 
If your device is severely damaged or non‑functional, you can still receive a $50 trade‑in coupon as a token of our appreciation.

Yes. If you choose to keep your old device, you will still receive a $50 coupon as a token of our appreciation.

If a return is required, shipping costs are the customer’s responsibility.
After shipping, please email the tracking number to our customer service team at services@laserpecker.com.
Once receipt is confirmed, the remaining reward will be sent via email.